Head Of QA & QC

About the role

PT OTA Indonesia (Otazen), a growing independent global-scale furniture manufacturing company, is looking for an experienced Head of QA & QC to lead the company's quality system from incoming materials to final inspection. You will design quality standards and control systems, lead the QC organization (including the Head of Grader Material and Head of QC Process), and ensure every product meets company standards, customer expectations, and applicable regulations. You will report directly to the General Manager.

Key responsibilities

• Develop and implement quality standards, policies, and procedures for all furniture production processes

• Lead and manage the QC team, including testing, inspection, and audits across production lines

• Ensure quality checks are carried out thoroughly at every production stage, including raw material inspection procedures and final inspection before delivery to customers

• Work with Purchasing and Warehouse to ensure materials meet specifications

• Analyze root causes of rejects and customer complaints, and define corrective and preventive actions

• Make approve or reject decisions on controlled products, and stop production when major defects are found

• Ensure inspection results are recorded accurately and followed up on, and keep QC documentation well organized (inspection forms, non-conformance reports, audit data)

• Support quality system requirements such as FSC and SVLK, and prepare for internal and external audits

• Prepare periodic quality reports and improvement recommendations for management

• Coordinate with Production, PPIC, R&D, Technical, Costing, and vendors on all quality-related matters

About you

• Bachelor's degree in Wood Engineering, Industrial Engineering, or a related field

• Minimum 5 years of experience in Quality Control in a furniture manufacturing company, including experience leading a team

• Solid understanding of the furniture production process, wood types, supporting materials, and product standards

• Knowledge of Quality Management Systems; knowledge of Statistical Quality Control and data analysis is a plus

• Strong analytical thinking and problem-solving skills

• Strong leadership, with the ability to coordinate actively across teams and divisions

• Able to read technical drawings

• Proficient in Microsoft Office

• Good verbal and written English communication skills

About us

Otazen is a growing independent global-scale furniture manufacturing company based in Klaten, Central Java.