Head Export Import

About the role

As Head of Export Import (EXIM) at PT OTA Indonesia (Otazen), a growing independent global-scale furniture manufacturing company, you will lead the company's export and import operations, ensuring every shipment is compliant, on time, and cost-efficient. You will manage the EXIM team, customs and trade compliance, and relationships with freight forwarders, shipping lines, and customs authorities, supporting Otazen's international growth.

Key responsibilities

• Plan, lead, and oversee all export and import activities, from shipment planning and documentation to customs clearance and delivery, ensuring on-time delivery to buyers

• Ensure accurate and timely preparation of export-import documents (Invoice, Packing List, Bill of Lading, Certificate of Origin, and other required documents) and oversee customs processing through CEISA and INSW

• Ensure compliance with customs, trade, and timber/furniture regulations, including HS Code classification, SVLK, and FSC, and coordinate with relevant parties on audits and certification needs

• Select, negotiate with, and evaluate freight forwarders, shipping lines, and other logistics partners to secure competitive rates and reliable service

• Coordinate with PPIC, Production, Warehouse, Finance, and Marketing/Sales on shipment schedules, container loading, and payment documents (e.g., L/C and other payment terms)

• Monitor shipping costs and export-import performance, identify cost-saving opportunities, and resolve shipment issues such as delays, claims, or documentation discrepancies

• Lead, mentor, and evaluate the EXIM team, and set work procedures and document standards for the department

• Ensure shipment data and status are accurately maintained in the ERP system (Odoo), and prepare periodic export-import reports for management

About you

• Minimum S1 in International Trade, Logistics, Customs, Management, or a related field

• Minimum 6–8 years of experience in export-import, including at least 2–3 years in a supervisory or leadership role, preferably in the furniture, wood processing, or export manufacturing industry

• Strong knowledge of export-import procedures, customs regulations, HS Code classification, and Incoterms

• Experience with CEISA and INSW, and understanding of SVLK and FSC requirements

• Experience managing and negotiating with freight forwarders and shipping lines

• Strong leadership, analytical, and problem-solving skills, with the ability to work under shipping deadlines

• Good verbal and written communication skills, including in English, for international correspondence

• Proficient in Microsoft Office/Google Workspace; familiarity with ERP systems (Odoo) is an added value

• Well-organized, detail-oriented, and able to coordinate across departments and with external parties