Head Assistant Human Resources

Role Purpose

Head Assistant HR assisting Sr Manager HR to lead daily HR operations, ensures compliance with labor laws, and implements HR programs designed by senior leadership. Directly supporting people managers and overseeing frontline HR personnel.

Key Responsibilities

1.   Daily HR Operations & Execution

• Oversee day-to-day administrative HR workflows, including onboarding, offboarding, leave management, and benefits administration.

• Ensure employee records, HRIS data, and internal personnel documentation are accurate and up to date.

2. Employee Relations & Engagement

• Act as the primary point of contact for mid-level manager and employee inquiries regarding company policies.

• Conduct workplace investigations into minor-to-moderate grievances, policy violations, or performance concerns (escalating high-risk issues to the Sr. Manager).

• Drive localized engagement initiatives and team-building programs.

3. Talent Acquisition & Onboarding

• Manage the tactical recruitment lifecycle for junior-to-mid level roles: review job requisitions, partner with recruiters/interviewers, and extend offers.

• Oversee new hire orientation and ensure a smooth 30-60-90-day onboarding experience.

4. Performance Management & Compliance

• Administer 1st Quarter and 2nd Quarter for performance review cycles and tracking for Staff.

• Assist line managers with performance improvement plans (PIPs) and progressive discipline steps.

• Maintain compliance with local, state, and labor laws, safety regulations, and reporting requirements.

• Manage and controlling foreign employees, foreign guests and families with working permits and visa processing.

Qualifications & Experience

1. Bachelor’s degree in HR Management, Psychology, Law, Business Administration, or a related field (Master or professional HR certification is a plus).

2. Min. 10-year experiences as HR (Palm Oil Plantation Industries Preferable)

3. Proficient in basic computer operation and office productivity (e.g. MS Office, Microsoft outlook, Microsoft Visio, etc.)

4. Fluent in English

Key Competencies

1. Deep understanding of labor laws, statutory benefits, and industrial relations regulations.

2. Deep understanding of mandatory industry’s certification (e.g. RSPO, ISPO, ISO, etc.)

3. Comprehensive expertise across end-to-end HR functions.

4. Experience with modern HRIS platforms, HR analytics, and goal-setting frameworks (KPIs/OKRs).