Food Safety and Quality Manager

About the role

Define and deploy the Regional Quality & Food Safety (QFS) strategy, governance framework, and annual operating plan in alignment with global QFS standards. Lead regional QFS performance governance, KPI management, and harmonization of quality systems and practices across all sites.

Key responsibilities

• Ensure effective implementation and compliance of QMS/FSMS and relevant certifications across all SSEA operations, in line with global policies, internal procedures, and regulatory requirements.

• Lead the regional rollout of digital QMS/FSMS solutions, including LIMS, SPC, real-time monitoring tools, and digital dashboards.

• Oversee data integrity, analytics capability, and digital maturity across sites, OEMs, and tollers.

• Drive adoption of innovative QFS technologies and global best practices to enhance efficiency and decision-making.

• Govern the regional crisis and product recall management framework, ensuring preparedness, cross-functional coordination, and timely escalation.

• Monitor regulatory developments, assess business impact, and ensure proactive compliance actions.

• Act as the regional representative to regulatory authorities, including participation in inspections and external engagements.

• Define and oversee the regional framework for OEM and toller QFS governance, including risk assessment, certification oversight, performance monitoring, and continuous improvement.

• Lead the annual OEM/toller audit program, including escalation management and corrective action governance.

• Lead regional QFS audits across factories, warehouses, OEMs, and tollers, ensuring robust follow-up and systemic improvement.

About you

• Minimum 10 years' experience in Food Safety and Quality Management.

• Minimum 5 years in leadership role within food manufacturing, food ingredients, edible oils, agribusiness, or related industries.

• Experience managing multi-site operations and leading cross-functional teams to ensure consistent Quality & Food Safety standards across locations.

• Proven experience in leading Quality & Food Safety Management Systems (FSSC 22000, HACCP, GMP, ISO standards), regulatory compliance, customer audits, and certification programs.

• Strong expertise in risk management, hazard analysis, vulnerability assessment, food defense, root cause analysis, and CAPA implementation.

• Demonstrated success in driving continuous improvement, quality projects, operational excellence, and performance management across manufacturing operations.

• Strong leadership, stakeholder management, and communication skills, with the ability to influence at all organizational levels and communicate effectively in English (written and spoken).