Food and Beverages Product Development Assistant Manager

What You'll Do

• Review and ensure service quality across all operational locations, maintaining consistent standards for every customer interaction.

• Create and continuously update work instructions to improve service standards and operational consistency.

• Conduct training sessions, provide recommendations, and carry out service quality audits across multiple locations.

• Develop F&B products, oversee kitchen setup and raw material sourcing, and lead product testing to obtain management approval.

• Monitor the financial performance of F&B products, including sales, operational costs, margins, and overall profitability.

• Develop standardized SOPs and work instructions for every new product, menu, or operational process introduced.

• Establish and maintain consistent quality parameters and product standards across all locations.

What We're Looking For

• Bachelor's degree in Hospitality, Business Administration, or a related field.

• Minimum 5 years of F&B operations experience in QSR, Hospitality, FMCG, or a related industry.

• Strong understanding of F&B operations, including inventory management, product innovation, cost control, and customer service.

• Proven ability to develop SOPs, work instructions, and training programs that drive consistent service excellence.

• Strong product development skills, including kitchen setup, raw material planning, recipe development, and menu creation.

• Analytical mindset with experience monitoring financial performance, managing budgets, analyzing costs, and improving profitability.

• Ability to develop and execute promotional and sales initiatives to support revenue growth.

• Excellent communication, interpersonal, and stakeholder management skills.

• Detail-oriented with strong problem-solving abilities and the ability to manage multiple projects and locations.