Cinema Supervisor - Kendari

Key Responsibilities:

• Support the Cinema Manager in overseeing day-to-day cinema operations, ensuring smooth and efficient service.

• Supervise and guide Cinema Crew in their daily duties to maintain excellent guest service and operational flow.

• Assist in preparing work schedules and ensure the team is properly staffed and trained.

• Monitor cinema cleanliness, safety, and maintenance across all areas including the lobby, auditoriums, restrooms, and offices.

• Ensure compliance with health, safety, and company operational standards at all times.

• Assist in the execution of in-cinema promotions, events, and marketing campaigns.

• Provide hands-on support during peak hours and handle guest feedback or complaints professionally.

• Assist in monitoring daily sales, inventory usage, and reporting to the Cinema Manager.

Qualifications & Requirements:

• Diploma or Bachelor’s Degree from a reputable university, majoring in: Business Administration / Marketing / Hotel & Tourism / Management / Accounting

• Experience in retail, hospitality, or quick-service restaurant operations is highly preferred.

• Demonstrated experience in leading large teams of more than 10 members within a complex and dynamic operational environment.

• Strong communication, leadership, and problem-solving skills.

• Good understanding and practical knowledge of Profit & Loss (P&L) management.

• Willingness to work flexible hours, including evenings, weekends, and public holidays.

• Customer-focused mindset with a strong commitment to delivering high-quality service.

• Good proficiency in English — both written and spoken.