E-Commerce Specialist

About the Role

We are looking for a meticulous and analytical E-Commerce Operations to manage and optimize day-to-day marketplace operations for our e-commerce store. This role plays a critical part in ensuring smooth campaign execution, accurate product and pricing management, and operational alignment between internal departments.

Responsibilities

• Manage daily ecommerce operations including product uploads, listing maintenance, pricing updates, and stock synchronization across platforms.

• Monitor marketplace performance metrics and analyze operational data to support business and sales improvements.

• Coordinate and execute marketplace campaigns such as double date promotions, payday sales, flash sales, and brand campaigns.

• Ensure product information, pricing, and promotional mechanics remain accurate and consistent.

• Monitor order processing flow and proactively resolve operational issues such as listing errors, overselling, delayed fulfillment, or pricing discrepancies.

• Analyze competitor activities, platform trends, and campaign results to recommend operational and sales optimization strategies.

• Maintain operational SOP compliance and support continuous improvement initiatives to enhance ecommerce store performance.

Requirements

• At least a bachelor's degree or above from any majors; passionate about e-commerce industry development.

• Willing to be placed in Cikarang Pusat, WFO 100% and can join ASAP.

• Have an intermediate level of English to be able to communicate well.

• Having a proven exceptional experience of 1-3 years in managing e-commerce seller store.

• Detail-oriented, proactive in identifying operational issues, and capable of handling multiple priorities simultaneously.

• Strong analytical thinking with the ability to monitor and evaluate CTR, conversion rate, ROI, and ROAS performance metrics.

• High sense of integrity and commitment.

Benefits

• Competitive salary.

• BPJS Health & Employment coverage.

• Daily lunch catering provided.

• Monthly performance allowance and bonus.

• Team building activites and monthly rewards.

• Religious holiday allowance (THR).