Customs Brokerage

About the role

We are seeking a dedicated and knowledgeable Customs Brokerage professional to join PT AWOT Global Logistics Indonesia in Batam Kota, Riau Islands. This is a full-time position that plays a critical role in ensuring the smooth clearance of goods through customs processes. As a Customs Brokerage specialist, you will be responsible for facilitating import and export documentation, managing regulatory compliance, and liaising between our clients, shipping partners, and customs authorities. This role is essential to maintaining our reputation for reliable and efficient logistics services in the region.

Key responsibilities

• Prepare and submit customs documentation, including bills of lading, invoices, packing lists, and certificates of origin for import and export shipments

• Calculate and arrange payment of customs duties, taxes, and other applicable fees on behalf of clients

• Liaise with customs officials and regulatory authorities to facilitate the clearance of goods and resolve any compliance issues

• Monitor and track shipments through the customs clearance process to ensure timely release

• Review shipping documents for accuracy and completeness before submission to customs authorities

• Maintain detailed records of all customs transactions, declarations, and communications

• Advise clients on tariff classifications, import/export regulations, and potential compliance risks

• Coordinate with freight forwarders, transport providers, and warehouse facilities to ensure efficient cargo movement

• Handle any queries or discrepancies raised by customs officials and implement corrective actions

• Stay updated on changes to customs regulations, trade agreements, and import/export procedures

What we're looking for

• A valid customs broker license or certification in Indonesia, or demonstrated eligibility to obtain one

• Minimum 3 years of experience in customs brokerage, import/export operations, or related customs compliance roles

• In-depth knowledge of Indonesian customs regulations, Harmonised Tariff System (HS) codes, and international trade procedures

• Proficiency with customs management software and electronic data interchange (EDI) systems

• Strong understanding of documentation requirements and international shipping practices

• Excellent organisational and time management skills, with the ability to handle multiple shipments simultaneously

• Strong communication and negotiation abilities in both Indonesian and English

• Attention to detail and accuracy in preparing and reviewing documentation

• Knowledge of ASEAN trade regulations and regional customs procedures would be advantageous

• Proficiency in Microsoft Office applications and data management systems

What we offer

At PT AWOT Global Logistics Indonesia, we are committed to providing a supportive and professional work environment. We offer competitive remuneration packages commensurate with experience and qualifications. Our employees benefit from opportunities for professional development, industry training, and the chance to work with a dynamic team in the growing logistics sector. We provide a structured career path with potential advancement opportunities as the company expands its operations. We encourage a collaborative workplace culture where your expertise is valued and your contributions are recognised.

About us

PT AWOT Global Logistics Indonesia is a forward-thinking logistics and freight forwarding company headquartered in Batam, Riau Islands. We specialise in import/export services, customs brokerage, and comprehensive supply chain solutions for businesses operating in Southeast Asia. With our strategic location and deep understanding of regional trade dynamics, we provide reliable, efficient, and compliant logistics services to a diverse clientele. Our mission is to facilitate seamless international trade by delivering professional customs brokerage and logistics expertise. We pride ourselves on our integrity, professionalism, and commitment to helping our clients navigate the complexities of international commerce.

Apply now

If you meet the qualifications outlined above and are interested in joining our team, we would like to hear from you. Please submit your application, including your CV, relevant certifications, and a cover letter detailing your experience in customs brokerage. Join PT AWOT Global Logistics Indonesia and become part of a company that values expertise, reliability, and growth in the dynamic world of international logistics.