Collector

About the role

This role involves delivering invoices and billing documents to customers according to schedule, ensuring documents are received by authorized personnel, and supporting the smooth collection of company receivables. The position requires fieldwork and travel within assigned areas.

Key responsibilities

• Deliver invoices and billing documents to customers according to schedule and ensure documents are received by authorized personnel

• Verify completeness of billing documents, including invoices, delivery notes, purchase orders (PO), tax invoices if required, and supporting documents according to customer requirements

• Obtain document receipts that include date of receipt, recipient name, and signature or stamp according to regulations

• Conduct collection and follow up on payment for invoices that are approaching or have exceeded due date

• Confirm payment status and payment plans with customers and record communication results accurately

• Coordinate with AR/Finance and Sales teams regarding unpaid invoices, missing documents, invoice value discrepancies, or payment obstacles

• Collect proof of payment or receive payment if authorized, and submit to Finance according to company procedures

• Prepare daily activity reports including customer visits, invoices delivered, receipts, collection results, and field obstacles

• Maintain security of company documents and funds under responsibility

• Maintain professional relationships with customers and conduct collection in a courteous manner according to company procedures

About you

• Minimum education: SMA/SMK; D3 in Accounting, Administration, or related field is an advantage

• Minimum 1 year experience as collector, document courier, or billing administration preferred; fresh graduates may be considered

• Active Class C driving license and able to ride a motorcycle; Class A license is an advantage

• Understanding of sales invoices, delivery notes, receipts, and billing support documents

• Able to use Microsoft Excel and basic administration applications

• Communication, negotiation skills, and ability to build good relationships with customers

• Honest, thorough, disciplined, responsible, and able to maintain company data confidentiality

• Willing to work in the field and travel within assigned area

• Experience working with hospitals, clinics, or healthcare facilities is an advantage