Barista

Key Responsibilities

• Prepares beverages based on established recipes, measurements, and presentation guidelines.

• Maintains the consistency of beverage flavor, temperature, and appearance.

• Welcomes guests warmly with a genuine smile, eye contact, and appropriate standard greetings.

• Assists guests in finding their seats, explains the outlet layout, and introduces themselves by name.

• Follows opening, daily operation, and closing checklists to keep the outlet clean, organized, and ready for guests.

• Regularly clears tables, cleans surfaces, and maintains overall outlet hygiene.

• Builds relationships with regular customers by remembering their names and usual orders.

• Recommends menu items, promotes limited-time offers, and assists customers with ordering through the POS system or QR code.

• Monitors the availability, freshness, and quality of ingredients while applying FIFO (First In, First Out) and proper storage procedures.

• Follows all standard operating procedures, food hygiene practices, and workplace safety guidelines.

About You

• Minimum education of Senior High School (SMA/SMK) or an equivalent qualification.

• Previous experience as a barista, cashier, or in food and beverage service is an advantage.

• Good knowledge of coffee, various beverages, and latte art techniques.

• Able to prepare drinks consistently in accordance with recipes and standard operating procedures.

• Familiar with POS systems and capable of handling transactions and payments accurately.

• Understands the basic principles of food safety, cleanliness, and sanitation.

• Capable of handling multiple duties, including beverage preparation, cashiering, and serving customers.

• Has good communication skills when interacting with guests and team members.

• Demonstrates attention to detail, discipline, and the ability to work effectively in a fast-paced environment.

• Willing to work on rotating shifts, weekends, and public holidays.