Advertising Account Executive (Indonesia)

About the role

As an Advertising Account Executive, you will manage the end-to-end execution of client campaigns while owning client servicing and account maintenance tasks. You will act as the key liaison between internal teams, external partners/freelancers and clients to ensure campaigns run smoothly, deliver against KPIs, and renewals are proactively managed. You will work closely with the Sales Director to support renewals and growth of existing accounts.

Key responsibilities

• Set up project dashboards in Asana for each new campaign: define tasks, deadlines, assign resources, monitor progress.

• Coordinate internal (content, design, ad-buy) and external (freelancers, partners) resources to fulfil marketing campaign deliverables on schedule.

• Monitor campaign accuracy and performance against KPIs; identify issues early and propose corrective actions.

• Maintain and update master sheets for article listings, client data, campaign status.

• Create and review campaign performance reports; present insights to internal teams and clients.

• Ensure the ad-buy team / person-in-charge provides timely updates on running ads.

• Conduct monthly content reviews of published work (articles, listings, videos) for quality and alignment.

• Collect and analyse NPS or client feedback to gauge satisfaction and identify improvement areas.

• Assist the Sales Director with proposal development via market research and analytics tools (e.g., Google Analytics, SEMRush).

• Maintain the client/partner database and update campaign-related details in Zoho CRM.

About you

• Bachelor's degree or diploma in Marketing, Business or related field.

• Experience (2-4 years) in marketing campaign operations, account servicing, or client management in a marketing/agency environment.

• Proficiency with project management tools (e.g., Asana) and CRM systems (e.g., Zoho).

• Strong analytical skills; ability to derive insights from campaign data and draw actionable recommendations.

• Excellent communication and interpersonal skills; comfortable setting up client meetings and supporting renewals.

• Organised and detail-oriented: able to manage multiple campaigns/clients concurrently.

• Desired: Knowledge of digital marketing analytics tools (Google Analytics, SEMRush), content operations, freelancer management, Familiarity with startup work pace.

About us

Have Halal, Will Travel (HHWT) is Asia's largest halal travel and lifestyle platform, reaching nearly 10 million people monthly through our media channels. We empower travelers seeking halal-friendly experiences to explore the world without compromising their faith, offering engaging content such as halal food guides and in-depth itineraries for halal friendly travelers. HHWT partners with world-leading brands including Visa International, Singapore Tourism Board, Korea Tourism Organization, Tourism New Zealand, KLM, Scoot, and AirAsia to help them connect with this fast-growing travel segment. Beyond travel, our vision is to foster peace and understanding between people of different backgrounds. We believe travel is one of the greatest forces for peace, breaking down stereotypes and biases, and we embed this mission into every aspect of our work.