General Manager – Operations & Growth

General Manager – Operations & Growth

Location: Jakarta, Indonesia (with periodic travel to Bali)

Reporting To: Founder & Managing Director

Employment Type: Full-Time / On-Site

Job Description

About Let’s Move Indonesia

​Entering our 11th year of operations, Let’s Move Indonesia (LMI) is recognized as the country’s most ethical, transparent, and trustworthy corporate service, visa, tax, and legal agency. Built on integrity, clear communication, and high operational standards, we have set the benchmark for expat and business relocation services across Jakarta and Bali.

​As we enter our next phase of business growth, we are actively expanding our market presence, commercial reach, and division capabilities (particularly across Legal/Tax & Accounting). We are seeking an ambitious, direct, and commercially minded General Manager – Operations & Growth Specialist to lead our day-to-day operations and drive top-line results.

​Role Overview

​Working directly alongside the Founder & Managing Director, the General Manager will oversee daily office operations, hold department leads strictly accountable to performance targets, elevate team discipline, and drive commercial expansion.

​This is a high-autonomy, high-accountability role for a resilient, competitive operator who thrives in a fast-paced professional services or agency environment. You will lead division managers, optimize team operational efficiency, oversee initial talent acquisition, and drive overall company profitability.

​Key Responsibilities

​1. Operational Leadership & Team Oversight

​Direct, manage, and hold accountable department heads across Legal & Tax, Visa Services, and IT & Back Office Support.

​Maintain smooth workflow, high operational discipline, and direct accountability across all operating units.

​Oversee internal administrative and HR operations to ensure seamless day-to-day business execution.

​2. Performance, Culture & Discipline

​Elevate office energy, build high team morale, and foster a positive, results-driven working environment.

​Conduct ongoing performance reviews, identify training gaps, and enforce strict punctuality and company policies.

​Lead performance improvement plans (PIPs) and necessary disciplinary steps directly and without delay.

​3. Financial Control & P&L Management

​Oversee monthly operational budgets, manage overheads, and drive cost efficiencies.

​Prepare and present accurate Monthly Profit & Loss (P&L) Reports directly to executive leadership.

​4. Commercial Expansion & Strategic Partnerships

​Actively drive client acquisition and commercial scaling for the Tax & Accounting Division.

​Rapidly adapt and pivot service packages in response to evolving legal and immigration regulations.

​Represent the company at networking events and build strategic partner/referral relationships (e.g., co-working spaces, mobility partners, corporate expat channels).

​5. Recruitment & Hiring Execution

​Lead initial end-to-end recruitment screening for operational roles across company divisions (job postings, application reviews, initial interviews, and candidate summary reports).

​Maintain primary hiring authority for operational team members in alignment with the Founder.

​6. Management Cadence & Travel

​Conduct structured weekly operational check-ins with executive leadership.

​Full-time on-site leadership at the Jakarta office, with periodic travel (approx. twice per year) to oversee Bali branch operations.

​Candidate Requirements & Qualifications

​Proven Execution over Credentials: Formal university degrees are not required. We value proven operational leadership, commercial drive, real-world agency management, and clear execution.

​Industry Context: Background in Tax & Legal Consulting, Relocation/Visa Services, Professional Services, or fast-paced Corporate Startup agencies is strongly preferred.

​Bilingual Fluency: Full professional fluency in both English and Bahasa Indonesia (written and spoken).

​Software Acumen: Operational proficiency with Google Workspace and Microsoft Office (Word, Excel, PowerPoint).

​Leadership Mindset: Thick-skinned, emotionally composed, highly proactive, competitive, and comfortable holding staff strictly accountable to performance standards.

​Culture Fit: We value directness, initiative, and high energy. Passive or bureaucratic management styles will not succeed in this role.

​Compensation & Remuneration

​Base Salary: IDR 16,000,000 – IDR 20,000,000 / month (commensurate with experience and proven track record).

​Performance Commission: Uncapped Quarterly Performance Commission tied directly to gross operational profit growth above baseline performance targets.

​How to Apply

​Interested candidates who possess the drive, resilience, and commercial mindset to lead our growth should submit their CV and a brief cover letter outlining their operational achievements