Accurate Accounting Consultant - DOMISILI BALIKPAPAN

ACCURATE ACCOUNTING CONSULTANT - DOMISILI BALIKPAPAN

Accurate Accounting Consultant providing product demonstrations, presentations, and customer support for Accurate accounting software. The role involves post-purchase customer engagement, product feature updates, cross-divisional collaboration, and market analysis to drive product improvement and customer retention.

Key responsibilities

• Provide demonstrations, presentations, and product introductions for Accurate to customers post-purchase

• Update latest Accurate features and communicate to stakeholders

• Collaborate across divisions for product development and improvement

• Analyse product performance with the product development team

• Analyse market trends and recommend product quality improvements

• Support customer retention and acquisition

• Develop FAQ and product knowledge base

• Document support activities and customer issue resolutions

• Prepare training materials and conduct product training

About you

• Minimum D3 qualification in Accounting

• Certified Accurate Professional (CAP) preferred

• Able to operate Accurate Online (AOL)

• Experienced in presentations and PowerPoint

• Strong communication skills and presentation experience

• Willing to work on-site in Alam Sutera, South Tangerang (2-3 month)