Accommodation Manager

About the role

PT DyKa Konsultama is recruiting an Accommodation Manager to coordinate corporate accommodation and employee support services, including hotel arrangements, housing applications, mobile credit services, and overtime snack services.

Key responsibilities

• Coordinate hotel arrangements for employees travelling to Indonesia, particularly Jakarta.

• Maintain relationships with hotel partners and conduct regular service review meetings.

• Handle accommodation inquiries and complaints, coordinate solutions, and follow up on service improvements.

• Coordinate hotel billing and payments, resolve discrepancies, and ensure timely settlement.

• Process employee housing-related applications, including housing allowance, monetization, and family allowance, in accordance with company policies.

• Coordinate employee mobile credit services, including supplier management, payments, and service inquiries.

• Manage overtime snack services, including supplier coordination, snack rotation, monthly reporting, payments, and employee feedback.

• Maintain accurate employee data, application records, payment documentation, and service reports.

• Prioritize employee requests and coordinate timely follow-up with vendors and internal stakeholders.

About you

• Fresh graduates and candidates with relevant work experience are welcome to apply.

• Experience in accommodation coordination, administration, or general affairs is an advantage.

• Strong attention to detail when handling payments, data, applications, and documentation.

• Able to manage multiple tasks, deadlines, suppliers, and service requests.

• Proficient in Microsoft Office, particularly Excel, for data management and reporting.

• Good communication and interpersonal skills, with a professional and service-oriented approach.

• Able to communicate in spoken and written English for daily work coordination.

• Mandarin language skills are an advantage for communication with Mandarin-speaking stakeholders.

• Good organizational skills and the ability to prioritize tasks and complete follow-up actions on time.