Telesales Internship

About us

Kalapa Technology is a forward-thinking technology company dedicated to delivering innovative solutions and exceptional customer experiences. We pride ourselves on fostering a dynamic, collaborative work environment where talented individuals can grow their skills and make meaningful contributions to our success. Our team is passionate about leveraging technology to solve real-world problems and we are committed to developing the next generation of professionals in the technology and sales sectors.

About the role

We are seeking a motivated and enthusiastic Telesales Intern to join our outbound sales team at Kalapa Technology in Yogyakarta Special Region. This is an exciting full-time internship opportunity that will provide you with valuable hands-on experience in the dynamic field of outbound sales and customer service. In this role, you will be instrumental in reaching out to potential customers, presenting our technology solutions, and building the foundation for successful business relationships. This internship is designed to give you real-world exposure to sales techniques, customer interaction, and business development whilst working alongside experienced sales professionals.

Key responsibilities

• Making outbound calls to prospective clients to introduce Kalapa Technology's products and services

• Presenting company solutions in a compelling and professional manner tailored to customer needs

• Qualifying leads and gathering relevant information to support the sales pipeline

• Following up with interested prospects and maintaining accurate records of all customer interactions

• Meeting daily and weekly call targets whilst maintaining high-quality customer engagement

• Documenting sales activities and customer feedback in the company's Customer Relationship Management (CRM) system

• Supporting the sales team with administrative tasks and participating in team meetings

• Providing feedback on customer concerns and market insights to help refine sales strategies

What we're looking for

• Currently enrolled in or recently graduated from a secondary school, vocational institution, or university programme

• Strong communication and interpersonal skills with the ability to engage effectively with diverse audiences

• Excellent listening skills and the ability to understand and respond to customer needs

• Results-oriented mindset with a willingness to meet targets and embrace feedback

• Proficiency in Indonesian language; English language skills are highly desirable

• Basic computer literacy and comfort using telephony systems and CRM software

• Ability to work independently whilst contributing positively to a team environment

• Enthusiasm for learning about sales techniques and technology products

• Previous customer service or sales experience is preferred but not essential for the right candidate

What we offer

At Kalapa Technology, we are committed to supporting the development of our interns. We offer a structured internship programme that includes mentoring from experienced sales professionals, opportunities to develop practical sales and communication skills, and exposure to real business operations. You will work in a supportive and collaborative team environment where your ideas are valued and your contributions recognised. Additionally, we provide a competitive intern allowance, flexible scheduling arrangements where feasible, and a professional working environment equipped with modern technology. Upon successful completion of your internship, there may be opportunities to transition into permanent roles within the company based on performance and business needs.

Apply now

If you are enthusiastic about beginning your career in sales and customer service, we would like to hear from you. Please submit your application including your CV and a brief cover letter explaining why you are interested in joining Kalapa Technology's telesales team to our recruitment team. We look forward to welcoming ambitious individuals who are ready to make an impact.