Technical Sales Executive

Job Qualifications:

• Minimum Bachelor's degree (S1) in Aquaculture, Fisheries, Marine Science, Biology, Life Sciences, or a related field.

• Basic understanding of shrimp farming operations, aquaculture practices, and farm management.

• Strong communication and interpersonal skills, with the ability to coordinate effectively with customers, farmers, and internal teams.

• Proficient in data processing and reporting using Google Sheets or Microsoft Excel. Familiarity with RStudio and Metabase is an advantage.

• Detail-oriented, disciplined, and organized in data management, documentation, and activity reporting.

• Able to conduct field visits, work directly with shrimp farmers, and travel to customer sites as required.

• Able to analyze technical information, identify customer needs, and communicate practical recommendations.

• Previous experience in technical sales, aquaculture, shrimp farming, or customer facing technical support is an advantage.

Job Description:

• Provide technical support and consultation to shrimp farmers regarding farm operations, product applications, and service requirements.

• Coordinate with the Commercial team to follow up on customer inquiries, technical issues, service progress, and customer feedback.

• Coordinate farm visits, sampling schedules, and field activities with farmers, hatcheries, laboratory teams, universities, and other relevant stakeholders.

• Collect, organize, and validate farm operational data and sample information to support field trials, technical assessments, and customer recommendations.

• Identify customer needs and potential technical opportunities, and provide relevant product or service recommendations in collaboration with the Commercial team.

• Monitor field trial progress and key performance indicators, and conduct preliminary analysis to evaluate product or service performance.

• Identify and communicate potential technical risks, operational issues, and data discrepancies to the relevant teams in a timely manner.

• Prepare technical reports, data summaries, tables, and visualizations to support customer reviews, project evaluations, and sales activities.

• Support the verification of laboratory and sequencing reports, where applicable, and coordinate follow-up requests for additional analyses or results.

• Document customer interactions, technical discussions, field activities, and follow-up actions, while maintaining organized records of project data, reports, and relevant SOPs.