Senior Learning and Development

About the role

This is a Senior Staff role in Learning & Development focused on developing people, strengthening organizational capabilities, and creating impactful learning experiences. You will play a key role in building a continuous learning culture that supports business growth and employee development.

Key responsibilities

• Plan, develop, implement, and evaluate employee learning and development programs

• Conduct Training Needs Analysis (TNA) and competency gap analysis for both hard and soft competencies

• Develop learning programs aligned with business plans, organizational strategies, and business needs

• Develop training syllabi, curricula, and learning roadmaps based on business requirements, competency frameworks, proficiency levels, and job hierarchies across departments

• Design, develop, and deliver engaging training materials and facilitate effective learning sessions through both face-to-face and digital platforms

• Manage and enhance Learning Management System (LMS) platforms, including e-learning content management and digital learning material development

• Design and manage employee certification programs aligned with competency requirements, job qualifications, and applicable standards

• Develop training evaluation methods, measure learning effectiveness, and monitor employee competency development outcomes

• Use Artificial Intelligence (AI) tools to support training needs analysis, curriculum and learning material development, and e-learning content creation

• Collaborate effectively with stakeholders across the organization

About you

• Minimum 2 years of experience in a Senior Staff or Supervisor role within Learning & Development

• Strong knowledge of Training Needs Analysis (TNA), instructional design, training delivery, facilitation techniques, and training effectiveness evaluation methods

• Ability to identify training needs through TNA and competency gap analysis

• Skilled in developing training syllabi, curricula, and learning roadmaps

• Ability to design, develop, and deliver engaging training materials

• Experience in managing and enhancing LMS platforms

• Ability to design and manage employee certification programs

• Proficiency in using various Artificial Intelligence (AI) tools to support Learning & Development processes

• Excellent communication, presentation, persuasion, and interpersonal skills

• Proactive, creative, results-oriented, with strong leadership skills and ability to motivate learners