Sales Toko

About the role

This is a Junior Sales Retail position at a computer and laptop retail store. You will serve customers in-store, understand their needs, and recommend appropriate laptops, PCs, and accessories. You will achieve monthly sales targets, explain product specifications in language that non-technical customers can understand, execute monthly promotions and store events, handle transactions and after-sales inquiries, maintain store displays and stock, and support customers via WhatsApp and online marketplaces.

Key responsibilities

• Serve customers in-store: greet, identify needs, and recommend appropriate laptop/PC/accessories

• Achieve monthly sales targets, particularly for laptop products

• Explain product specifications in language that non-technical customers can understand

• Execute monthly promotions and store events (including brand/principal events)

• Handle transactions, warranty inquiries, and after-sales questions

• Maintain store displays, shelf stock, and store cleanliness

• Respond to customer inquiries and follow-up via WhatsApp and online marketplaces

• Record customer data and sales pipeline information

About you

• Minimum education: SMA/SMK (preferred: TKJ/RPL/Multimedia specialisation or D3/S1 any field)

• Minimum 6 months experience as retail sales (preferred: electronics, gadgets, or computers); fresh graduates with strong IT interest welcome to apply

• Understand basic laptop specifications (processor, RAM, SSD, VGA) or willing to learn quickly

• Communicative, friendly, and confident with customers

• Target-oriented and proactive in follow-up

• Experienced with WhatsApp Business, social media, and Microsoft Office/Google Sheets

• Willing to work shifts and weekends according to store schedule

• Reside in Bandar Lampung or surrounding area

About us

PT Sinar Sinergi Teknologi (SSYNERGY) is an IT company in Bandar Lampung operating in retail laptops and computers, CCTV, and corporate IT solutions. Our store at Jl. Urip Sumoharjo No.66, Way Halim, serves both personal and business customers. We compete through service and shopping experience rather than price.

Benefits

• Base salary + sales commission + KPI bonus

• Clear career path to Senior Sales Retail position for those who achieve targets

• Product training directly from principals/brands

• BPJS Employment and Health insurance

• Growing work environment (company is expanding)