Sales & Relationship (CRM) Staff

Job Description :

• Maintain Customer record account information

• Make product recommendations or service to customer based on their needs and preferences

• Responsibility in maintaining existing client and identify new client

• Call back failed leads & handle telephone

• Coordinate with internal team sales regarding to process purchase order and payment

• Build new relationship with potential customer which lead to customer satisfaction and generate orders and sales

• Contact sleeping clients to find problems and solve them

• Offer Slimming and Skin Solution programs for potential Customers and Sleeping Customers

• Resolving customer complaints quickly and effectively with product offerings

• Forward sales and cross-selling opportunities to the sales team

• Promote high quality sales process, supply and customer service
  

Qualification :

• S1 any Major

• Minimum 3 years experience as Relationship Officer or 2 year as CRM (Customer Relation Management)

• Proven handling premium Client

• Computer skills Microsoft Office

• Exellent communication dan service skill

• Well grooming is a must

• Understand customer needs and develop plans to address them