Risk & Quality Management System Specialist

About the role

Responsible for developing and improving business processes, company procedures, risk controls, and Quality Management System documentation to support effective and compliant operations.

Key responsibilities

• Develop and update SOPs, workflows, policies, forms, and other company documents

• Review business processes and recommend improvements

• Implement internal controls using a risk-based approach

• Support ISO 9001, ISO 31000 and SNI 8880 certification and external audits

• Prepare Quality Management System documents and management review reports

• Assist departments in resolving internal and external audit findings

• Maintain and control company documentation

About you

• Bachelor’s degree in Accounting, Finance, Management, or a related field.

• Minimum 2 years of relevant experience

• Knowledge of ISO 9001, ISO 31000, risk management, and Quality Management Systems

• Experience in SOP development, workflow management, and business process improvement

• Proficient in Microsoft Office

• Strong analytical, problem-solving, communication, and teamwork skills

• Manufacturing or retail industry experience is preferred

• ISO 9001 Awareness Certification is preferred