Customer Service & Administrative Executive - Mondial Bandung

We are seeking an experienced Jewellery Representative & Administrative Executive to join our growing team in Mondial TSM Bandung & Summarecon Mall Bandung.

What you'll be doing as a Jewellery Representative:

• Develop and maintain strong relationships with both new and existing customers

• Showcase our jewellery collections and provide exceptional product knowledge and customer service

• Achieve individual and team sales targets through proactive prospecting and closing sales

• Attend trade shows and exhibitions to promote our brands and generate new leads

• Provide feedback to the marketing and product teams to help improve our offerings

What you'll be doing as a Administrative Executive:

• Handle store operational expenses, cash management, payment reconciliation, customer transactions, and sales invoices

• Maintain store documents and transaction records, manage petty cash requests

• Conduct daily stock counts of sales inventory, buyback items, repair items, and customer-owned items
  

What we're looking for:

• Minimum education: Diploma 3 / Bachelor Degree (S1) for Jewellery Representative and Administrative Executive

• (JR) Proven experience min. 1 years as a sales representative or consultant in fashion, luxury retail industry, automotive, or hospitality

• (AE) Proven experience min. 1 year in finance or accounting including cash management and reporting and inventory control

• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers

• A passion for the retail luxury industry and a deep understanding of high-end fashion products

• Willing to work in shift hours (Mall Operational Hours) and willing to work 6 days a week (Including Saturday, Sunday & Public Holiday, 1 day off on weekday)

Placement: Mondial Jeweler TSM Bandung / Summarecon Mall Bandung