Receiving Staff (Hotel)

About the role

The Receiving Staff is responsible for receiving, inspecting, and verifying all goods delivered to the hotel to ensure that the quantity, quality, specifications, and condition meet the hotel's requirements. This position also supports inventory control by maintaining accurate receiving records, monitoring stock movement, and coordinating with the Purchasing, Storekeeping, Kitchen, and Finance teams.

Key responsibilities

• Receive goods delivered by suppliers, including food and beverages, housekeeping supplies, engineering materials, and other hotel operational items

• Check the quantity of delivered goods against purchase orders, invoices, and delivery notes

• Inspect the quality, condition, specifications, and expiration dates of products, especially food and perishable items

• Ensure that delivered goods meet the hotel's quality and safety standards

• Identify and report damaged, expired, incorrect, or incomplete deliveries

• Coordinate returns or replacements with suppliers when discrepancies are found

• Conduct regular stock checks and physical inventory counts

• Verify stock quantities against inventory records and report any discrepancies

• Monitor stock movement, including incoming goods, issued items, and remaining stock

• Prepare and maintain receiving reports and Goods Received Notes (GRN)

About you

• Minimum Senior High School (SMA/SMK); a Diploma in Hospitality, Accounting, or a related field is an advantage

• Previous experience in receiving, inventory control, storekeeping, or purchasing, preferably in a hotel

• Basic knowledge of stock control, inventory procedures, and receiving documentation

• Familiarity with FIFO/FEFO procedures and product expiration monitoring

• Basic computer skills, particularly Microsoft Excel and inventory systems

• Strong attention to detail, accuracy, and organizational skills

• Honest, responsible, disciplined, and able to work independently or as part of a team

• Physically fit to inspect and handle deliveries when required