Public Relations & Community Relations Specialist

About the role

This role involves planning and executing community activities, maintaining relationships with official Wuling communities, and developing community programs. You will support PR activities, coordinate community participation in automotive exhibitions, and act as a liaison between community members and internal teams to resolve complaints and critical issues.

Key responsibilities

• Plan and execute community activities, including anniversaries, national conferences, jamborees, and collaborative events

• Maintain relationships with official Wuling communities and support the establishment of communities for new products

• Develop community programs, including skills development, product anniversary celebrations, and social media content collaborations

• Support national and regional PR activities and coordinate community participation in automotive exhibitions

• Turn community testimonials, stories, images, and videos into authentic PR content that strengthens brand communication and Word of Mouth

• Act as a liaison between community members and internal teams to coordinate the resolution of complaints and critical issues

• Collect and consolidate community feedback to support product development and service improvements

• Monitor program effectiveness through community participation, engagement, content exposure, and community growth

About you

• Bachelor's degree in Marketing Management, Public Relations, Communications, or Business Management

• Experience in Public Relations, Community Management, or as a Junior Associate at a PR agency

• Strong community management and stakeholder relationship skills

• Understanding of the automotive industry and the national media and journalism landscape

• Ability to organize events, coordinate across teams, and develop content collaboratively with communities

• Understanding of how media, content, and Word of Mouth contribute to brand image and business objectives

• Willingness to work at Wuling Center, Pondok Indah, Jakarta