Pre-Sales Engineer (Kubernetes | Cloud-Native)

Location: Remote / Work From Home — Must be based in Jakarta, Indonesia
Must be Indonesian Citizens

About the Role

We are hiring a Pre-Sales Engineer to support enterprise customers with Cloud-Native and Kubernetes solutions across Indonesia.

You will work closely with the Sales team to deliver technical presentations, solution architecture, Proof of Concepts (POCs), and customer-facing technical consultation.

This opportunity is ideal for professionals with experience in Kubernetes, container platforms, private cloud, DevOps, or enterprise infrastructure who enjoy solving complex technical challenges.

Key Responsibilities

• Deliver product demonstrations, technical presentations, customer workshops, and POC support.

• Partner with the Sales team to analyse customer requirements and design Kubernetes-based solutions.

• Prepare technical proposals, solution architecture, bid documents, implementation plans, and test reports.

• Troubleshoot technical issues and act as the primary technical liaison between customers and engineering teams.

• Gather customer and market feedback to contribute to product enhancement and solution improvements.

• Collaborate with Product, R&D, and Channel Partners on technical solution delivery.

• Travel to customer sites within Indonesia when required.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, or a related field.

• Experience in Pre-Sales, Solutions Engineering, Technical Consulting, Cloud Infrastructure, or DevOps.

• Hands-on experience with Kubernetes, container platforms, Cloud-Native architecture, and DevOps practices.

• Strong understanding of Cloud Computing, virtualization, networking, and enterprise IT infrastructure.

• Experience with Private Cloud or Enterprise PaaS technologies is highly advantageous.

• Proficient in both English and Mandarin to support Mandarin-speaking customers and technical partners.

• Excellent presentation, communication, analytical, and problem-solving skills.

• Able to work independently in a remote environment while collaborating effectively with cross-functional teams.