Manager HR

About the role

Manager HR at PT Surya Industrial Nusantara responsible for developing and implementing Human Resources strategies and policies aligned with company objectives and operational needs. The role encompasses full recruitment process management, HR operations oversight, outsourced workforce management across multiple client locations, and ensuring compliance with Indonesian labour regulations.

Key responsibilities

• Develop, implement, and align HR strategies and policies with company objectives and operational requirements

• Manage complete recruitment processes including workforce planning, job postings, selection, interviews, and employee placement at client locations

• Oversee HR operations including employee administration, employment contracts (PKWT/PKWTT), onboarding, attendance, leave management, payroll coordination, and employment termination

• Manage and monitor outsourced workforce deployed across various client locations to ensure workforce availability meets operational needs

• Communicate and coordinate with clients regarding workforce needs, employee performance evaluation, disciplinary issues, and workforce replacement

• Ensure implementation of company employment policies in compliance with applicable laws and regulations, including employment agreements, wages, working hours, BPJS Health, and BPJS Employment

• Handle industrial relations, employee grievances, employment issues, disciplinary actions, industrial disputes, and employment termination processes according to applicable regulations

• Lead, direct, and evaluate HR team performance including recruitment team, HR administration, and field HR personnel

• Develop and monitor HR Key Performance Indicators (KPI) including workforce requirement fulfilment, turnover rate, absenteeism, productivity, and employee retention

• Manage employee database, employment documentation, periodic HR reports, and submit reports to management

• Coordinate with Operations, Finance, and Business Development departments regarding workforce planning, HR budget, payroll, operational costs, and client contract requirements

• Identify employment risks and develop improvement measures to enhance workforce management effectiveness and service quality

• Conduct regular visits to client work locations to monitor workforce conditions, discipline, and policy compliance

About you

• Minimum S1 degree in Psychology, Law, Human Resources Management, Management, or related field

• Minimum 5 years of experience in Human Resources, with at least 2 years in a managerial or supervisory position

• Experience in outsourcing companies, labour providers, manpower services, or industrial services is a major advantage

• Understanding of Indonesian employment regulations including PKWT/PKWTT, wages, BPJS, industrial relations, and employment termination procedures

• Experience in mass recruitment, workforce planning, and managing employees across multiple placement locations

• Strong leadership, communication, negotiation, problem analysis, and decision-making capabilities

• Ability to handle diverse client needs and meet recruitment targets and workforce requirements within deadlines

• Proficiency in Microsoft Office, HR administration, data processing, and report preparation

• Willing to travel for official duties or visits to client work locations as needed

• Able to work independently and in teams with high integrity and responsibility