Maintenance, Repair, & Project Manager

MAINTENANCE, REPAIR & PROJECT MANAGER

We are looking for an experienced and hands-on Maintenance, Repair & Project Manager to oversee maintenance, repair, and project activities across our multi-brand F&B business, covering restaurants, head office, central kitchen, and warehouse facilities.

This is a key management role responsible for ensuring all company facilities, building infrastructure, utilities, and equipment are properly maintained and operationally reliable. The role also manages end-to-end projects, including new outlet openings, renovations, fit-outs, and facility improvements, from initial planning and budgeting through construction, commissioning, and handover.

The ideal candidate has strong experience in maintenance, repair, facility management, and project execution, with solid technical knowledge of civil works, MEP systems, building infrastructure, and commercial kitchen equipment. The candidate must be able to manage multiple facilities and projects, control costs, coordinate contractors and vendors, and lead the team to ensure safe, reliable, and efficient operations.

Key Responsibilities

1. Maintenance & Repair Management

• Oversee all maintenance and repair activities across company facilities, including restaurants, head office, central kitchen, and warehouse.

• Establish and monitor preventive maintenance schedules for buildings, electrical systems, plumbing, HVAC, MEP systems, kitchen equipment, utilities, and other critical assets.

• Manage corrective and emergency repairs, prioritizing issues based on safety, operational impact, and business continuity.

• Monitor maintenance requests, response times, repair completion, and outstanding issues to ensure timely resolution.

• Identify recurring technical problems, conduct root cause analysis, and implement corrective actions to prevent repeated breakdowns.

• Ensure all facilities, infrastructure, and equipment remain safe, functional, and suitable for operational requirements.

• Coordinate maintenance activities with relevant departments to minimize disruption to daily business operations.

• Maintain records of maintenance activities, repair history, equipment condition, and asset replacement requirements.

• Identify opportunities to improve equipment reliability, facility performance, and maintenance efficiency.

2. Project Planning & Execution

• Manage end-to-end projects across company facilities, including new outlet openings, renovations, fit-outs, relocations, and facility improvement projects.

• Develop project plans, timelines, budgets, resource requirements, and work schedules to ensure projects are completed according to approved plans.

• Monitor project progress, identify potential delays and risks, and implement corrective actions to keep projects on schedule.

• Coordinate project activities from initial site assessment and design development through construction, testing, commissioning, and final handover.

• Ensure project deliverables meet approved designs, technical specifications, quality standards, safety requirements, and operational needs.

• Manage multiple projects simultaneously and provide regular progress reports to Management.

3. Technical Supervision & Facility Management

• Supervise civil works, building repairs, interior fit-outs, MEP installations, HVAC systems, electrical and plumbing works, kitchen equipment installations, and other facility-related activities.

• Review technical drawings, layouts, specifications, and contractor proposals to ensure alignment with project and operational requirements.

• Coordinate with architects, consultants, contractors, vendors, and internal stakeholders throughout project execution.

• Conduct site inspections to monitor work quality, progress, safety, and compliance with approved specifications.

• Identify technical defects and deviations, and ensure corrective actions are completed within the agreed timeline.

• Oversee final inspections, snagging, testing, commissioning, and handover to the relevant departments.

• Ensure building systems, utilities, and installed equipment are properly tested and operational before facilities are put into use.

• Provide technical recommendations for repairs, equipment replacement, facility upgrades, and infrastructure improvements.

4. Budgeting, Cost Control & Vendor Management

• Prepare and manage budgets for maintenance, repair, renovation, construction, fit-out, equipment installation, and facility improvement projects.

• Monitor actual expenditure against approved budgets and investigate significant cost variances.

• Coordinate with Procurement to obtain quotations, evaluate vendor proposals, and ensure cost-effective procurement of materials, equipment, and services.

• Manage contractors and vendors to ensure work quality, delivery timelines, service standards, and contractual obligations are met.

• Evaluate vendor performance and negotiate pricing, scope of work, and service terms where appropriate.

• Review additional work requests and cost variations to ensure they are properly justified and approved before execution.

• Prepare maintenance budgets and provide input for annual facility improvement and capital expenditure (CAPEX) planning.

• Identify opportunities to reduce maintenance and project costs without compromising safety, quality, or operational requirements.

5. Team Leadership & Cross-Functional Collaboration

• Lead, supervise, and develop the Maintenance, Repair & Project team to ensure effective execution of maintenance activities and project deliverables.

• Assign responsibilities, establish work priorities, and monitor team performance against agreed targets.

• Provide coaching and technical guidance to improve troubleshooting, maintenance, and project management capabilities.

• Collaborate with Operations, Procurement, Finance, Warehouse, Central Kitchen, and other relevant departments to ensure effective coordination.

• Establish standardized maintenance schedules, project timelines, inspection checklists, reporting systems, and documentation procedures.

• Ensure all maintenance, repair, and project activities comply with applicable regulations, safety requirements, and company policies.

• Provide Management with regular updates on maintenance performance, project progress, budget utilization, critical issues, and improvement recommendations.

Key Success Measures

• Maintenance & Repair Effectiveness — Ensure maintenance and repair requests are resolved within established service timelines, with minimal disruption to business operations.

• Preventive Maintenance Compliance — Ensure preventive maintenance schedules are completed consistently to reduce recurring breakdowns and unplanned repairs.

• Facility & Equipment Reliability — Maintain buildings, infrastructure, utilities, and equipment in safe and functional condition across all company facilities.

• Project Delivery & Timeliness — Ensure projects are completed according to approved timelines, specifications, and operational requirements.

• Budget & Cost Control — Manage maintenance, repair, and project expenditure within approved budgets while identifying cost-saving opportunities.

• Quality & Safety Compliance — Ensure maintenance works and completed projects meet applicable safety requirements, technical specifications, and company standards.

• Vendor & Contractor Performance — Ensure vendors and contractors meet agreed service levels, work quality, costs, and deadlines.

• Team Performance & Process Improvement — Build an effective team with standardized maintenance, repair, project execution, reporting, and follow-up processes.

Qualifications

• Bachelor's Degree (S1) in Civil Engineering, Mechanical Engineering, Electrical Engineering, Architecture, or a related technical field.

• Minimum 5–7 years of relevant experience in maintenance, repair, facility management, construction, fit-out, or project management.

• Minimum 3 years of experience in a managerial or project leadership role.

• Proven experience managing maintenance, repair, and project activities across multiple facilities or locations.

• Experience handling F&B/Restaurant outlets, head office, central kitchen, and warehouse facilities is preferred.

• Strong technical knowledge of civil works, building infrastructure, MEP systems, HVAC, electrical installations, plumbing, and facility utilities.

• Familiarity with commercial kitchen equipment and central kitchen utilities is preferred.

• Experience in preventive maintenance, corrective maintenance, troubleshooting, and equipment replacement planning.

• Proven experience in project scheduling, budgeting, cost control, CAPEX planning, contractor management, and vendor negotiation.

• Ability to review technical drawings, layouts, specifications, quotations, and scopes of work.

• Proficient in Microsoft Excel and project scheduling or project management tools.

• Strong leadership, planning, problem-solving, communication, and decision-making skills.

• Able to manage multiple priorities, respond to urgent technical issues, and deliver projects within agreed timelines and budgets.

• Experience in multi-brand F&B companies and multi-site facility management is preferred.

• English proficiency is a plus.