IT Technical Writer (Agile Scrum Support & Escorting)

Tanggung jawab

• Develop, maintain, and standardize documentation related to Agile Scrum implementation and project activities.
• Prepare Agile Scrum guidelines, Standard Operating Procedures (SOPs), templates, manuals, and working guidelines.
• Document Agile processes, workflows, roles and responsibilities, ceremonies, artifacts, and best practices.
• Develop and maintain documentation for backlog management, sprint planning, sprint documentation, reporting, and delivery processes.
• Document outputs and key findings from Agile assessments, maturity assessments, coaching sessions, knowledge transfer, and improvement initiatives.
• Prepare documentation supporting the Agile implementation roadmap and continuous improvement activities.
• Consolidate and organize information from Agile Consultants, Agile Coaches, Project Managers, and relevant stakeholders into clear and structured documentation.
• Ensure documentation is accurate, consistent, easy to understand, and aligned with agreed standards.
• Develop meeting minutes, action item logs, decision logs, progress reports, and other project documentation.
• Support the preparation of Agile Maturity Assessment Reports, Roadmap Documents, Coaching Reports, and Implementation Reports.
• Maintain document version control and ensure relevant stakeholders have access to the latest documentation.
• Review and update documents based on changes in processes, requirements, Agile practices, and stakeholder feedback.
• Create documentation that can be used as a knowledge base and reference for sustainable Agile implementation.
• Support knowledge transfer and refreshment activities by preparing presentation materials, learning materials, guides, and other supporting content.
• Ensure all project and Agile documentation follows the required corporate standards and quality guidelines.
• Participate in onsite and online activities

Persyaratan

• Minimum 2 years of experience as a Technical Writer, Documentation Specialist, Business Analyst, Project Documentation Specialist, or related position.
• Minimum Bachelor's Degree (S1) in Information Technology, Computer Science, Information Systems, Engineering, Business Information Technology, Communication, Technical Communication, or other relevant fields.
• Strong technical writing, documentation, editing, and information-structuring skills.
• Experience creating SOPs, guidelines, manuals, process documentation, reports, templates, and technical/project documentation.
• Good understanding of Agile/Scrum concepts and terminology.
• Able to translate complex technical or business processes into clear and easy-to-understand documentation.
• Strong attention to detail and documentation consistency.
• Familiar with documentation and collaboration tools such as Microsoft Office, Confluence, Jira, Google Workspace, or equivalent tools.
• Good communication and stakeholder collaboration skills.
• Able to work independently and manage multiple documentation deliverables.
• Experience in banking, financial services, technology, or Agile transformation projects is preferred.
• Willing to work onsite