IT Production

Job Responsibilities

1. Production Line IT Support: Responsible for the installation, maintenance, and troubleshooting of IT hardware on the shop floor (production PCs, barcode scanners, label printers, monitors, and IT sensors).

2. Network & Hardware Maintenance: Ensure stable network connectivity (LAN/Wi-Fi) across production lines and promptly resolve hardware issues to minimize production downtime.

3. Production System Maintenance: Assist in monitoring and supporting factory operational systems (such as MES, ERP, or daily production tracking software).

4. Helpdesk & User Support: Provide daily technical helpdesk support to operators, line leaders, and production staff regarding computer or system issues.

5. Documentation & Inventory: Maintain inventory records of factory IT assets, conduct scheduled preventive maintenance, and report system issues to management.

Job Requirements

• Education: Diploma (D3) or Bachelor's Degree (S1) in Information Technology, Computer Science, Computer Engineering, or related fields.

• Experience: Minimum 1–2 years of experience as IT Support or Factory IT Technician (Experience in electronics manufacturing or factory environments is highly preferred).

• Technical Skills:

  • Strong skills in hardware troubleshooting, PC assembly, and OS/software installation.

  • Solid understanding of basic networking concepts (TCP/IP, LAN, Wi-Fi, switches, routers).

  • Familiarity with factory IT equipment (barcode scanners, thermal/label printers).

• Language Proficiency: Proficient in Bahasa Indonesia; basic fluency in English or Mandarin (either one) is a strong advantage.

• Soft Skills: Able to work responsiveness in a fast-paced manufacturing environment, strong problem-solving skills, and good teamwork.