Human Resources Manager (Hotel)

Qualifications :

• Minimum Bachelor’s Degree in Human Resources, Psychology, Law, Management, or related field.

• Minimum 5 years of HR experience, preferably in the hospitality/hotel industry, with managerial or supervisory experience.

• Strong knowledge of Hotel HR Operations, Industrial Relations, Manpower Planning, Recruitment, Payroll, Training & Development, Performance Management, and HR Compliance.

• Strong leadership, firm, disciplined, and hands-on in managing daily HR operations.

• Strong problem-solving and conflict-handling skills, especially in employee relations and operational issues.

• Strong communication and coordination skills with Management, HODs, employees, and external parties.

• High level of integrity, confidentiality, accountability, and professional ethics.

• Willing to be based in Biak, Papua and committed to supporting hotel operations.

Responsibilities :

• Oversee the entire employee lifecycle, including recruitment, onboarding, development, performance management, and offboarding/termination.

• Handle industrial relations issues, ensure compliance with labor regulations, and maintain harmonious relationships with labor unions or relevant stakeholders.

• Manage payroll systems, allowances, and other employee benefit programs in a fair and competitive manner.

• Identify employee training and development needs, as well as design relevant training programs.

• Oversee office operations, including facility maintenance, procurement, and company asset management.

• Prepare periodic HRGA reports, analyze data to identify trends, and provide strategic recommendations to management.

• Lead and mentor the HRGA team to achieve targets and develop their professional skills.