HR & People Manager – Koala Group

About the role

Koala Group is a growing hospitality and wellness group in Bali, operating brands across spa, wellness, movement, and lifestyle. We're looking for an HR & People Manager who can help us build a stronger team, better systems, and a great working culture. This is not an HR role where you only handle paperwork. We're looking for someone who can recruit quickly, create structure, solve people problems, improve SOPs, and make sure our teams are performing well across multiple locations.

Key responsibilities

• Manage recruitment from job posting to interview, selection, and onboarding

• Build a strong recruitment pipeline, especially for operational roles

• Work closely with managers to understand manpower requirements

• Improve hiring speed without sacrificing candidate quality

• Maintain an active database of potential candidates

• Support workforce planning for new outlet openings

• Create, improve, and maintain HR SOPs

• Build clear onboarding and offboarding processes

• Maintain employee files, contracts, attendance, leave, and HR documentation

• Coordinate and review payroll accurately and on time

About you

• Minimum 3 years of HR experience

• Previous experience as an HR Supervisor, HR Generalist, Assistant HR Manager, or HR Manager

• Strong understanding of recruitment and HR operations

• Able to create and implement SOPs — not only follow existing ones

• Strong attention to detail, especially with payroll and documentation

• Comfortable handling difficult conversations and employee issues

• Good understanding of Indonesian employment practices and HR administration

• Strong communication skills in Bahasa Indonesia

• Comfortable communicating in English

• Experience in hospitality, spa, wellness, fitness, F&B, retail, or other operational businesses will be highly valued

About us

Koala Group is a growing hospitality and wellness group in Bali, operating brands across spa, wellness, movement, and lifestyle. We are still growing, which means you will have the opportunity to shape how HR works across the group, rather than simply maintaining an established corporate system.