HR Operations Supervisor

Job Description

• Conduct regular on-site visits to monitor employee conditions, workplace discipline, and operational HR implementation.

• Spend most working time in the field to ensure HR support is delivered effectively across departments or locations.

• Identify employee issues and coordinate with relevant parties to provide practical and timely solutions.

• Prepare visit reports, operational summaries, and event-related HR reports for management.

• Ensure HR team members in operational areas perform their responsibilities according to company standards.

• Supervise attendance, leave requests, maternity administration, and employee benefit processes.

• Assist in handling employee relations matters and follow up on HR operational concerns.

• Monitor implementation of HR policies, procedures, and workplace regulations in the field.

• Support communication between field employees and management regarding HR matters.

• Maintain accurate documentation and support required administrative follow-up.

• Provide HR support during company events or special operational activities.

• Carry out other related HR operational tasks as assigned.

Job Requirements

• Good English communication skills, both verbal and written.

• Bachelor’s degree in Management, Psychology, Law, Business Administration, or a related major.

• Minimum 1 year of experience in HR coordination, HR supervision, or similar field-based HR roles.

• Enjoy working in the field and interacting directly with employees.

• Strong interpersonal, problem-solving, and communication skills.

• Good understanding of HR operational processes, attendance, leave, overtime, and employee insurance matters.

• Able to prepare reports and maintain organized administrative documentation.

• Detail-oriented and responsive in handling employee and operational issues.

• Able to adapt to dynamic work situations and shifting priorities.

• Willing to work flexible hours, including shifts or event schedules.