Housekeeping Supervisor

The Housekeeping Supervisor is responsible for supervising daily housekeeping operations, maintaining cleanliness and hygiene standards across guest rooms and public areas, and ensuring a comfortable and well-maintained environment for guests. The role also involves leading the housekeeping team, monitoring room readiness, and ensuring all tasks meet the resort's service standards.

Key Responsibilities

• Supervise daily housekeeping operations, including guest rooms, public areas, and back-of-house areas.

• Ensure cleanliness, hygiene, and presentation meet the resort's standards.

• Inspect guest rooms and public areas to ensure they are properly cleaned and maintained.

• Coordinate room readiness and housekeeping requests with the Front Office and other departments.

• Assign daily tasks, monitor team performance, and ensure sufficient housekeeping coverage.

• Train, guide, and motivate housekeeping staff to maintain service quality and productivity.

• Monitor housekeeping supplies, linen, amenities, and cleaning materials to ensure proper stock levels and usage.

• Report maintenance issues, lost and found items, and any room-related concerns to the relevant departments.

• Ensure proper handling of cleaning chemicals, equipment, and laundry operations in accordance with safety procedures.

• Maintain housekeeping records, room inspection reports, and inventory updates.

• Support effective resource management and minimize unnecessary waste, considering the resort's remote island operations.

• Perform other housekeeping-related duties as assigned by management.

Qualifications

• Minimum 2 years of experience in housekeeping, preferably in a hotel or resort environment.

• Previous supervisory experience is preferred.

• Good leadership, communication, and team coordination skills.

• Strong attention to detail and commitment to cleanliness and hygiene standards.

• Able to manage priorities and work effectively in a remote island environment.

• Responsible, organized, proactive, and able to work independently as well as in a team.

• Willing to be stationed at LPI Gili Lontar.