Housekeeping Supervisor

Job Responsibilities – Housekeeping Supervisor

• Supervise and coordinate the daily housekeeping team.

• Ensure villas and rooms are cleaned according to company standards.

• Check room cleanliness, amenities, and overall condition before guest check-in.

• Monitor staff performance, attendance, and work schedules.

• Train new housekeeping staff and ensure cleaning procedures are followed.

• Manage housekeeping supplies, linen, and inventory.

• Coordinate with the Front Office and Maintenance teams to resolve issues.

• Handle housekeeping-related guest complaints and report issues to management.

• Ensure cleaning equipment and supplies are properly maintained and used.

• Prepare housekeeping reports and provide regular updates to management.

Qualifications – Housekeeping Supervisor

• Minimum 1–2 years of experience in housekeeping, preferably in a supervisory role within a hotel, resort, or villa.

• Good knowledge of housekeeping procedures, cleaning standards, and room preparation.

• Ability to supervise, train, and coordinate housekeeping staff.

• Strong leadership, communication, and organizational skills.

• Detail-oriented and able to maintain high standards of cleanliness and hygiene.

• Able to manage housekeeping supplies, linen, and inventory efficiently.

• Able to handle problems and coordinate with other departments effectively.

• Responsible, honest, disciplined, and able to work independently or as part of a team.

• Physically fit and willing to work according to operational schedules, including weekends and public holidays.

• Good communication skills in English are an advantage.

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