Hospitality Service Team (Waitstaff)

DOEUN – Senior Waiter

Korean Fine Dining & Korean Style Steakhouse

Location: Menteng, Jakarta Pusat

Join the DOEUN Hospitality Team

DOEUN is a modern Korean fine dining and Korean-style steakhouse that combines premium ingredients, Korean fermentation traditions, live-fire cooking, and refined hospitality.

We are seeking experienced and passionate hospitality professionals who believe that great service is not simply serving food, but creating memorable guest experiences.

As a Senior Waiter, you will play a key role in delivering exceptional hospitality, supporting service operations, mentoring junior team members, and ensuring every guest receives the warm, elegant, and professional experience that defines DOEUN.

Position

Senior Waiter

Reports to:

• Captain

• Hospitality Supervisor

• Hospitality Manager

Key Responsibilities

Guest Service Excellence

• Deliver warm, attentive, and professional service throughout the guest journey.

• Present menu items confidently and accurately.

• Explain dishes, ingredients, cooking methods, and DOEUN's unique philosophy.

• Anticipate guest needs before being asked.

• Handle guest requests and special occasions with care and professionalism.

• Ensure guests feel welcomed, valued, and comfortable throughout their visit.

Fine Dining Service Execution

• Execute service according to DOEUN hospitality standards.

• Maintain proper table setting, cleanliness, and presentation.

• Serve food and beverages with elegance and precision.

• Coordinate with kitchen and bar teams to ensure smooth service flow.

• Monitor table progress and guest satisfaction throughout service.

Product Knowledge

• Develop strong understanding of:

  • Korean cuisine

  • Premium beef cuts

  • Dry aging and water aging processes

  • Korean fermentation products

  • Signature DOEUN dishes

  • Beverage offerings and pairings

• Communicate product knowledge confidently to guests.

Team Leadership

• Support and guide junior waiters during service.

• Assist in training new team members.

• Lead by example in professionalism, discipline, grooming, and hospitality.

• Help maintain a positive and collaborative working environment.

Operational Responsibilities

• Participate in opening and closing duties.

• Ensure service stations remain organized and fully stocked.

• Maintain cleanliness and hygiene standards at all times.

• Follow company SOPs and safety procedures.

• Support daily operational requirements assigned by management.

Qualifications

Required

• Minimum 1 years experience as waiter or senior waiter in:

  • Fine dining restaurant

  • Luxury hotel

  • Premium casual dining restaurant

• Strong communication skills.

• Positive attitude and professional appearance.

• Ability to work under pressure during busy service periods.

• Strong teamwork and leadership abilities.

• Willingness to learn and grow within a hospitality-focused environment.

Preferred

• Experience in fine dining service - cashiering can be beneficial.

• Knowledge of wine, cocktails, or premium beverages.

• Familiarity with Korean cuisine.

• English communication skills.

• Experience training junior staff.

Personal Qualities We Value

We are looking for individuals who are:

• Passionate about hospitality.

• Detail-oriented.

• Disciplined and reliable.

• Calm under pressure.

• Service-minded.

• Respectful and team-oriented.

• Eager to learn and improve continuously.