Head Tutor

Tanggung jawab

• Lead and manage the tutor team to ensure consistent teaching quality across all classes
• Oversee daily academic operations, including class allocation, scheduling, and tutor deployment
• Monitor and evaluate tutor performance regularly; ensure alignment with established academic standards
• Provide ongoing coaching, training, and development plans for tutors
• Ensure curriculum delivery is implemented effectively and consistently across all programs
• Prepare and maintain regular academic reports, including tutor performance, class progress, and key learning metrics
• Act as the key person in charge for academic coordination and alignment across functions
• Handle academic issues and escalations from students, parents, or tutors in a timely manner
• Collaborate with the Branch Manager and internal teams to support student retention and satisfaction
• Track student progress and ensure learning outcomes meet program targets
• Initiate improvements and innovations to enhance learning experience and classroom engagement

Persyaratan

• Bachelor’s degree in Education, English, Linguistics, or a related field
• Minimum 3 years of experience in teaching, with prior experience in a supervisory or leadership role preferred
• Strong leadership and team management skills, with the ability to handle a growing tutor team
• Excellent communication skills in both Bahasa Indonesia and English
• Strong attention to detail with good discipline in reporting and documentation
• Comfortable working with data, reporting, and cross-functional coordination
• Familiar with language teaching methodologies and curriculum implementation
• Able to work in a target-driven and fast-paced branch environment
• Strong problem-solving skills and ability to handle academic issues independently
• Willing to work on a flexible schedule, including weekends