Engineer on SIte

Job Qualifications :

• Bachelor’s Degree (S1) in Telecommunications Engineering, Informatics Engineering, or a related field, with a minimum of 2 years of experience in Telecommunications, Computer, or Networking.

• Strong interpersonal and communication skills.

• Fluent in English, both written and spoken.

• Proficient in Microsoft Office (Excel, Word, PowerPoint, Visio).

• Strong analytical and problem-solving skills with the ability to provide recommendations.

• Able to work independently and collaboratively in a team.

• Capable of working under pressure with tight deadlines.

• High integrity, proactive attitude, and strong initiative.

• Customer-oriented mindset with good service skills.

• Willing to be assigned to customer locations, including offshore and remote areas, and physically-fit (able to pass a medical check-up), not using eyeglasses, not afraid working on-heights, and not prone to seasickness.

Job Descriptions :

• Monitor and maintain services, devices, support systems, and third-party interconnections to ensure optimal performance within the assigned work area.

• Perform Level 1 troubleshooting and repairs when issues occur on devices.

• Escalate service disruptions (Jasnikom services) to the Head of Regional West Operations and inform the relevant Customer PIC.

• Prepare periodic reports on work progress, service performance, and device status.

• Coordinate with Customer PICs and team members to ensure smooth operational activities within the work area.