Digital Operations Associates (Remote)

Job Title: Digital Operations Associate (Remote)

Location: Remote (Based in Indonesia)

Type: Full-Time

Shifts hours: 7 hours (Including weekends and public holidays, on a rotational basis)

About the Role

A Singapore-based company is looking for dedicated and detail-oriented Remote Monitoring Assistants to support its daily operations. This role involves monitoring multiple chat groups remotely, ensuring the teams are functioning properly, and meeting daily objectives. Downloading and uploading of photos, ensuring objectives are met.

You will play a key role in maintaining smooth, uninterrupted operations and supporting client satisfaction.

Key Responsibilities

1. Monitor and check multiple chat groups remotely according to the assigned shift schedule.

2. Uploading and downloading of photos from group chats to cloud platform.

3. Report any system irregularities, downtime, or technical issues promptly to superior.

4. Maintain accurate shift logs and activity reports.

5. Communicate effectively with the operations team and follow standard procedures.

Requirements

1. Based in Indonesia, with a stable internet connection and reliable computer setup.

2. Able to work independently and responsibly during assigned shifts.

3. Willing to work on an every day rotational schedule, including weekends and public holidays.

4. Basic computer literacy and familiarity with remote access tools.

5. Good communication skills (English proficiency preferred).

6. Previous experience in monitoring, IT support, or customer operations is an advantage but not mandatory.