Customer Service Export Import

Responsibilities :

• Handle all documents for export/import process

• Build a good relation and communication with shipping agent

• Checking documents/pre-alert from agent

• Monitoring shipment progress and update report

• Coordinate with sales, finance, and operations team regarding the shipment progress

• Responsible for customers issues

Qualifications:

• At least Bachelor Degree, majoring in Logistics / Transportation from reputable university

• At least 1-2 years of working experience as Customer Service in Logistics / Freight Forwarding company

• Well-organized and able to work independently as well as in a team

• Able to work under pressure with tight deadline

• Fluent in English (written and spoken) is mandatory

• Placement in Branch Office - Puri Anjasmoro Semarang

• Only shortlisted candidates will be contacted