Creative Content Producer (Photography, Video & AI)

Creative Content Producer (Photography, Video & AI)

Location: Indonesia (Remote)
Employment Type: Full-time
Salary: IDR 6,000,000–9,000,000 per month (depending on experience and portfolio)

ABOUT THE ROLE

We are looking for a creative, hands-on Content Producer who can independently plan, shoot and edit engaging product visuals and videos for our international consumer technology brand.

You will combine product photography, videography, video editing and AI-powered tools to create content for Facebook, Instagram, e-commerce and digital advertising.

In addition to creative production, you will assist with daily customer service, including responding to international customer enquiries, managing basic order-related questions and providing after-sales support.

WHAT YOU WILL DO

Photography, Video & AI Content Creation

• Plan and shoot high-quality product photography, lifestyle images, product demonstrations and short-form videos.

• Develop creative concepts, hooks and storyboards for social media advertisements.

• Edit product footage, UGC-style videos and social media content for Facebook, Instagram and other digital platforms.

• Use AI tools to generate, enhance and edit images and videos while maintaining product accuracy.

• Add captions, text overlays, sound effects, transitions and simple motion graphics.

• Produce multiple creative variations with different hooks, lengths and formats (9:16, 4:5 and 1:1).

• Improve creative content based on feedback and advertising performance insights.

Customer Service & E-commerce Support

• Respond professionally to international customer enquiries via email, Shopify, Facebook and Instagram.

• Assist customers with product information, order status, shipping updates and delivery enquiries.

• Handle basic after-sales enquiries, troubleshooting and warranty-related questions.

• Follow up on customer issues and coordinate with the internal team when necessary.

• Maintain accurate customer communication and ensure enquiries are handled promptly.

• Assist with updating product images, videos and content on our e-commerce website.

WHAT WE ARE LOOKING FOR

• 2–4 years of relevant experience in product photography, videography, video editing or digital content creation.

• Hands-on photography and videography skills are essential. You must be able to shoot original product content independently.

• A strong portfolio demonstrating product photography, short-form videos and creative editing.

• Proficiency in Premiere Pro, CapCut, DaVinci Resolve, Photoshop, Lightroom or similar software.

• Practical experience with AI image and video tools such as Kling, Runway, Midjourney, Higgsfield, Veo, HeyGen or similar.

• Good understanding of creative content for Facebook, Instagram and e-commerce advertising.

• Good written and spoken English is required, particularly for international customer communication.

• Chinese (Mandarin) proficiency is an advantage but not required.

• Good communication skills, attention to detail and a customer-oriented attitude.

• Able to work independently, manage priorities and meet deadlines.

• Willingness to balance creative production with daily customer service responsibilities.

Bonus Skills

• After Effects and motion graphics.

• Experience producing content for consumer electronics or lifestyle products.

• Familiarity with Shopify and e-commerce customer support.

• Experience creating UGC-style or performance-driven video advertisements.

WHAT WE OFFER

• Competitive monthly salary based on experience and portfolio.

• Opportunities to create content for an international consumer technology brand.

• Access to AI creative tools and software required for the role.

• Collaboration with an international marketing team on product launches, advertising campaigns and creative projects.

HOW TO APPLY

Apply through JobStreet with your CV and portfolio.

Please include:

1. 2–3 examples of product photography that you personally shot.

2. 2–3 examples of product videos or social media advertisements that you personally produced or edited.

3. AI video portfolio

1. A brief explanation of your contribution, including shooting, editing and AI tools used.

2. Your current location in Indonesia, expected monthly salary and earliest available start date.

Applications without a relevant creative portfolio may not be considered.