Community & Creator Operations Specialist

Role Overview

LimeStash is looking for a creative and entrepreneurial Community & Creator Operations Specialist to build and grow our creator ecosystem from the ground up. In this role, you will own end-to-end creator operations — from identifying and recruiting top collectible creators and streamers, to managing content operations, community moderation, and creator relationship management. You will play a pivotal role in driving user engagement, content quality, and ultimately GMV through our creator-led live commerce model.

Key Responsibilities

1. Creator Acquisition & Talent Development

• Identify, recruit, and onboard top creators, streamers, and KOLs in the Indonesian collectibles and hobby space

• Build a multi-tier creator ecosystem (top-tier KOLs, mid-tier creators, micro-creators, and UGC contributors)

• Develop creator recruitment strategies to build a robust pipeline of talent across collectible categories (TCG, toys, comics, memorabilia)

• Create and manage creator onboarding programs, training, and best practice guidelines for live streaming and content creation

1. Content Operations & Strategy

• Develop and execute content strategy to drive user engagement, discovery, and conversion

• Manage content calendar and programming schedule for live streams, ensuring consistent high-quality content

• Work with creators to optimize content formats (live auctions, box breaks, unboxing, reviews, Q&A sessions)

• Analyze content performance metrics (viewership, engagement rate, conversion rate, watch time) and iterate based on data insights

• Curate and promote top content to maximize discoverability and virality

1. Community Moderation & Trust & Safety

• Build and manage community moderation operations to ensure a safe, positive, and inclusive environment

• Manage moderation team/tools and handle escalated issues (toxic behavior, policy violations, disputes)

• Implement proactive measures to prevent counterfeit listings, fraud, and scams in live streams

1. Creator Relationship Management & Success

• Serve as the primary point of contact for key creators and streamers

• Monitor creator performance metrics and provide data-driven feedback and coaching

• Develop creator incentive programs, commission structures, and rewards to drive motivation and retention

• Organize creator events, meetups, and collaborative activities to strengthen the creator community

• Collect creator feedback to inform product improvements and platform features

1. UGC & Community Engagement

• Drive user-generated content (UGC) strategy to increase community participation and content volume

• Design and execute community engagement initiatives (challenges, contests, themed events, collection showcases)

• Foster a strong sense of community and belonging among collectors on the platform

• Identify and nurture power users and community leaders to become brand advocates

Qualifications & Requirements

Must Have:

• 3-5 years of experience in creator operations, content operations, community management, or KOL management in social media, live streaming, or social commerce

• Proven track record of building and scaling creator ecosystems or communities from scratch

• Deep understanding of the Indonesian creator economy, live streaming landscape, and social media platforms (TikTok, Instagram, YouTube, Discord)

• Strong interpersonal skills and ability to build and maintain relationships with creators and KOLs

• Data-driven mindset with experience analyzing content and community metrics to drive decisions

• Excellent communication skills in Bahasa Indonesia and English

• Ability to thrive in a fast-paced startup environment with high ambiguity

• Passion for collectibles, hobby culture, or the ACG (Anime, Comics, Games) space is a huge plus

Nice to Have:

• Existing network of creators, KOLs, and streamers in the Indonesian collectibles/hobby community

• Experience with live commerce platforms (TikTok Shop, Shopee Live) and understanding of live commerce conversion mechanics

• Experience in community moderation and trust & safety operations

• Background in content creation or streaming yourself

• Experience in early-stage startups or marketplace cold-start phases

About the Company

LimeStash is building the leading platform for collectibles in Indonesia. We combine content, community engagement, and trusted transactions to create a seamless experience for collectors to discover, buy, and sell trading cards and collectible toys.

We offer a high-entrepreneurial work environment, direct career velocity, and the chance to shape a passion economy alongside an experienced leadership team.