Commercial Staff (B2B)

Job Description

• Manage and maintain existing product parts for B2B customers, ensuring product information, pricing, and quotations are accurate and up to date.

• Prepare and update sales quotations based on changes in purchase prices, costs, and product availability.

• Coordinate with the Purchasing team regarding purchase price updates, stock availability, and product information.

• Monitor cost changes and assist in adjusting selling prices to maintain appropriate pricing and profit margins.

• Handle customer inquiries regarding product prices, quotations, and existing parts.

• Coordinate with internal departments to ensure customer requirements are fulfilled accurately and on time.

• Maintain accurate records of product pricing, quotations, and customer transactions.

• Communicate price adjustments and product-related updates clearly to customers.

• Support daily commercial operations to ensure smooth processes and maintain customer satisfaction.

Requirements

• Bachelor's degree in any major.

• Experience in commercial operations, sales support, sales administration, or B2B customer service is preferred.

• Experience handling quotations, pricing, purchase orders, or product administration is an advantage.

• Good communication and coordination skills, with the ability to liaise with customers and internal departments.

• Good English communication skills, both written and spoken.

• Detail-oriented, organized, and able to manage multiple product items and tasks simultaneously.

• Proficient in Microsoft Office, particularly Excel.

• Willing to attend offline interviews.

• Willing to work overtime when required; overtime allowance will be provided in accordance with company policy.

• Able to work independently and collaboratively in a team.