Clinical Surgical - Jakarta

About the role

This is a Clinical Specialist position supporting the demonstration, training, and technical support of surgical medical devices. The role involves working with healthcare professionals in operating rooms, particularly in orthopedic, urology, and laparoscopic/minimally invasive surgery procedures.

Key responsibilities

• Provide training and product demonstrations to doctors, operating room nurses, and healthcare staff on proper use and handling of medical devices

• Serve as a product information resource regarding function, specifications, clinical applications, and device limitations for orthopedic, urology, and laparoscopic/MIS procedures

• Assist with basic technical troubleshooting during device use and coordinate with the service team for further investigation if needed

• Support the sales team in clinical activities, including product presentations, demonstrations, trials, and product evaluations at hospitals

• Build professional relationships with doctors, nurses, and hospital teams to understand device usage needs and improve support quality

• Collect user feedback regarding product performance and needs, then communicate findings to internal teams for follow-up

• Prepare activity reports covering operating room support, training, product evaluations, technical issues, and follow-up actions

• Report product complaints or incidents according to company procedures and coordinate with quality, regulatory, and service teams

• Participate in regular product training to update knowledge and skills in supporting medical device use

About you

• Minimum D3/S1 qualification in Nursing; Professional Nurse qualification is an advantage

• Minimum 2 years of experience as an Operating Room Nurse, particularly supporting orthopedic surgery, urology, and laparoscopic/minimally invasive surgery procedures

• Able to demonstrate products, provide equipment training, and deliver technical support to healthcare staff in accordance with SOPs and authority

• Strong communication, presentation, and interpersonal skills

• Able to learn medical device specifications, functions, and usage, and assist with basic technical troubleshooting

• Detail-oriented, responsive, service-focused, and able to work both independently and as part of a team

• Willing to undertake business travel and adjust work schedule to support operating procedures

• Experience as a Clinical Specialist, Clinical Application Specialist, or Product Specialist in surgical medical devices is an advantage