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Call Center (Surabaya)

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Jobstreet Indonesia (SEEK API + GraphQL)
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Deskripsi pekerjaan

The Call Center is responsible to support logistic products and services, and deliver excellent customer care. A highly self motivated, customer service enthusiast, fluent in SLAs management and their concepts with outstanding communication skills is the desired profile. Familiar with incident management tools and service/help desk operations.

Duties:
•⁠  ⁠Consistently provide superior Customer Service
•⁠  ⁠Resolve customer problem/issues in a timely manner
•⁠  ⁠Influence and direct their work towards customer satisfaction
•⁠  ⁠Supervise the 24/7 call center team

Referensi: 231727 · Berlaku sampai 11 November 2026

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