Business Development Representative Manager

Responsibilities :

• Lead and coordinate daily activities of 7 SDRs and 1 Lead Gen

• Ensure team meets qualified meeting and lead generation targets

• Provide regular coaching, and support Sales Development Representative skill development

• Work closely with Marketing and Sales to align campaigns and lead processes

• Maintain CRM discipline, accurate reporting, and pipeline visibility

• Improve outreach processes, lead qualification, and conversion rates

• Support scalable prospecting operations across two business units (Premium Content & Enterprise Solution)

Requirements :

• Bachelor’s Degree in Business, Marketing, Communications, or related field.

• Minimum 7 years experiences in Sales Development, SDR/BDR leader/manager, or Sales Operations with in a B2B environment

• Experience in SaaS, tech, or subscription-based B2B environment

• Fluency in Bahasa Indonesia and English (written and spoken) for communication and reporting

• Proven experience coordinating or leading SDR/BDR teams in a B2B environment

• Strong proficiency in CRM systems (Salesforce) and sales engagement tools (e.g., Apollo, Lusha, etc).

• Ability to interpret performance dashboards and funnel metrics (leads → SQL → opportunity → revenue).

• Advanced Excel/Google Sheets competency for reporting and funnel tracking.

• Demonstrated success operating in target-driven and SLA-based environments.

• Strong understanding of outbound prospecting and lead qualification methods (CHAMP/BANT/etc.)

• Strong pipeline hygiene, documentation, and forecast accuracy discipline.

• Strong cross-functional collaboration track record, especially with Sales, Marketing, Product teams.

• Excellent written and verbal communication.

• Experience conducting SDR coaching, call reviews, script refinement, and objection handling