After-Sales Service & Installation Engineer

About the role

Responsible for the on-site installation, commissioning, acceptance, and after-sales maintenance of the Company's ground logistics and automation equipment, including automated transfer systems (AGVs and RGV shuttle vehicles), conveyor and sorting systems (roller conveyors, belt conveyors, and telescopic loading/unloading machines), and automated equipment (robotic arms, automated warehouse stacker cranes, etc.), ensuring stable project delivery and reliable equipment operation.

Key responsibilities

• On-site installation, commissioning, acceptance, and after-sales maintenance of ground logistics and automation equipment

• On-site technical coordination, troubleshooting, commissioning, and corrective actions for overseas projects

• Independently handle installation, maintenance, and technical support activities at overseas project sites

• Coordinate with overseas customers and the Company's Head Office on technical matters

• Project delivery follow-up and preparation, organization, and filing of project handover documentation

About you

• Diploma or degree in Mechatronics, Mechanical Engineering, Electrical Engineering, Automation, or other related technical disciplines

• Fluent in both spoken Chinese (MUST) and English (MUST), with the ability to independently conduct effective on-site communication, technical coordination, and customer discussions in overseas project environments

• Willing to undertake global assignments and frequent or long-term overseas business travel, primarily in Southeast Asia and South Asia

• Adaptable to overseas working environments, hardworking, hands-on and practical

• Strong independent problem-solving skills and good teamwork and communication abilities