Admin Spa and Wellness

About the role

Support the daily administrative and operational activities of the spa & wellness facility at Wyndham Surabaya.

Key responsibilities

• Handle daily reports, data entry, filing, and documentation

• Manage appointments, bookings, and customer records

• Record and update customer history data (database)

• Conduct stock checks and record spa product inventory movements

• Distribute daily task schedules and therapist work rotations

• Ensure cleanliness, tidiness, and readiness of treatment rooms

• Coordinate with therapists, supervisors, and management

About you

• Minimum 1–2 years of experience in Administration, Spa, Wellness, Beauty, or Hospitality

• Previous experience as Admin / Receptionist / Front Desk is preferred

• Good administrative and organizational skills

• Familiar with Microsoft Office, especially Excel and Word

• Good communication and customer service skills

• Detail-oriented, organized, and responsible

• Able to handle multiple tasks efficiently

• Honest, disciplined, and reliable

• Hospitality / hotel experience is a plus

• Fluent in English is a plus