Villa Butler

Ventore Group Indonesia Hospitality is looking for Butler position to join with our company and work in Uluwatu area.

Job Responsibilities

• Provide personalized and exceptional guest service throughout the guest stay.

• Welcome guests upon arrival and conduct villa orientation.

• Coordinate check-in and check-out processes smoothly.

• Anticipate guest needs and proactively offer assistance.

• Handle guest requests, special arrangements, and complaints professionally.

• Coordinate with housekeeping, engineering, kitchen, and security to ensure seamless service delivery.

• Arrange transportation, restaurant reservations, spa bookings, tours, and special events.

• Serve food and beverages when required (in-villa dining service).

• Ensure villa cleanliness, readiness, and maintenance standards are met at all times.

• Maintain guest privacy, confidentiality, and security.

• Prepare daily guest reports and communicate important information to management.

Job Requirements

• Previous experience in the hospitality industry is preferred, fresh graduates are welcome to apply

• Strong communication skills in English (both spoken and written). Additional languages are an advantage.

• Strong interpersonal and customer service skills.

• Able to work flexible hours, including weekends and public holidays.

• Detail-oriented, proactive, and service-minded personality.

• Ability to work independently and as part of a team.

• Familiar with hospitality systems or basic computer skills.