Travel & Transportation Arrangement Intern

About the role

Blibli is on a journey to become Indonesia’s #1 e-commerce platform — built on trust, innovation, and care. We’re creating better experiences for customers, merchants, brands, and sellers through technology, collaboration, and a deep commitment to quality. Here, every idea matters, and every action helps us grow stronger together.

Job Summary & Role Impact

As a Travel & Transportation Arrangement Intern, you will support the TTA team in managing business travel arrangements, transportation and hotel bookings, administrative documentation, and operational reporting. This role offers hands-on experience in travel operations, vendor coordination, and expense monitoring, while ensuring accuracy, efficiency, and compliance with company policies.

Key Responsibilities

1. Travel Administration

• Assist in processing business travel requests and verifying booking details, including passenger information, travel dates, destinations, and approvals.
• Support flight, hotel, and other transportation arrangements in line with company policies and approved requirements.
• Maintain accurate, up-to-date travel records, booking confirmations, and supporting documents.

2. Vendor Coordination

• Coordinate with travel agencies, airlines, hotels, and other service providers on bookings, availability, changes, and cancellations.
• Follow up on pending requests and keep relevant stakeholders informed in a timely manner.
• Help document vendor issues and track their resolution.

3. System & Data Management

• Update travel requests and related information in Darwinbox Travel and other internal tracking tools, subject to assigned access.
• Maintain travel trackers, ensuring data is accurate and complete.
• Support the organization and archiving of travel-related documents.

4. Expense Monitoring & Reporting

• Compile travel expenses, invoices, receipts, and other supporting documents.
• Support expense reconciliation and flag discrepancies for review by the responsible PIC.
• Prepare periodic operational reports and summaries using Microsoft Excel or Google Sheets.

5. Operational Support & Process Improvement

• Provide administrative support for daily TTA operations.
• Help prepare standard templates, checklists, and process documentation.
• Identify opportunities to improve administrative efficiency and contribute to small-scale process improvement initiatives.

Qualification

• Currently pursuing a Diploma (D3) or Bachelor’s degree (S1), preferably in Business Administration, Management, Hospitality, Tourism, Logistics, or a related field.
• Proficient in Microsoft Office, particularly Microsoft Excel and Google Sheets, for data entry, tracking, and reporting.
• Strong attention to detail and accuracy when handling travel bookings, employee information, and expense records.
• Good organizational and time management skills, with the ability to manage multiple tasks and meet deadlines.
• Good written and verbal communication skills in Bahasa Indonesia. English proficiency is an advantage.
• Able to coordinate effectively with internal stakeholders and external vendors.
• Proactive, eager to learn, and a strong problem-solver, able to work both independently and as part of a team.
• Able to maintain confidentiality when handling employee travel details, booking information, and company data.
• Available for the full agreed internship period.

Preferred Qualifications (Optional)

• Previous experience in administration, travel arrangements, customer service, or operations.
• Familiarity with spreadsheet formulas, data validation, and pivot tables.
• Familiarity with travel booking platforms or administrative systems.