Travel Specialist

About the role

This role involves corresponding with overseas travel agents and partners to provide accurate, up-to-date travel information, advising on travel itineraries, and creating quotations and proposals for tour operators and travel agents. You will make reservations with local suppliers and hotels, work with the Operations team to deliver optimal service to clients, and ensure all sales are reported in Tour plan software.

Key responsibilities

• Correspond with overseas travel agents and partners and provide accurate, up-to-date and correct travel information

• Advise, create outlines and travel itineraries for tour operators and travel agents

• Make quotations and proposals and reconfirm bookings with overseas agents

• Make reservations with local suppliers and hotels if needed

• Understand existing and new products offered by the company to fit client requirements

• Work with the Operations team to deliver optimal service to clients on the ground

• Issue invoices in due time and assist accounting department with regard to payment

• Ensure all sales are reported in Tour plan software for sales reports

• Ensure company standards and Inbound processes are followed

• Strive to achieve a high ratio of conversions versus enquiries

About you

• Bachelor's Degree in Hospitality, Tourism, Business or other related field

• Good command of written and spoken English

• Open for Fresh Graduate or Minimum 1 year of experience in Inbound Tour Operations or related field

• Good attitude, well organized, hardworking, with the ability to work as part of a team