Trainer Coordinator - Pangkalan Bun

Job Requirement

Education

• Minimum Bachelor’s Degree (S1) in Psychology, Human Resources, Management, Education, or a related field.

• Relevant training/L&D certification is an advantage.

Experience

• Minimum 2–3 years of experience in Training & Development, Training Coordinator, Learning & Development, HR, or Training Center operations.

• Experience in managing training programs, especially batch-based training, is preferred.

• Experience in retail, FMCG, distribution, or operational/field environment is an advantage.

• Fresh graduates with strong organizational and coordination skills may be considered for junior-level positions.

Job Description

1. Training Program Coordination

• Coordinate the implementation of training programs and Training Center activities based on the approved training calendar.

• Prepare training schedules, batch arrangements, participant lists, and training requirements.

• Coordinate with trainers, HR, Operations, and other relevant stakeholders to ensure smooth training execution.

• Monitor training schedules and ensure all planned sessions are conducted according to timeline.

• Follow up on changes, cancellations, or issues affecting training implementation.

2. Training Center Daily Operation

• Manage the day-to-day operational activities of the Training Center.

• Ensure training rooms, equipment, materials, and other facilities are properly prepared before each training session.

• Coordinate logistics such as room setup, training materials, equipment, meals, accommodation, and other participant needs when required.

• Ensure the Training Center maintains proper cleanliness, readiness, and operational standards.

• Report operational issues or facility requirements to the L&D Supervisor.

3. Participant Management

• Coordinate participant registration and attendance.

• Ensure participants receive the required information regarding training schedules, locations, rules, and requirements.

• Monitor participant attendance, punctuality, and participation.

• Handle administrative issues related to participant attendance and training participation.

• Maintain accurate participant records throughout the training process.

4. Training Administration & Documentation

• Prepare and maintain training administration documents, including:

• Training schedules

• Attendance records

• Participant databases

• Training materials

• Assessment results

• Training completion records

• Training certificates, if applicable

• Ensure all training documentation is complete and properly stored.

• Prepare regular training activity reports for the L&D Supervisor.

• Maintain an updated database of Training Center participants and training history.

5. Training Assessment & Monitoring

• Coordinate pre-test, post-test, assessment, and other evaluation activities.

• Collect and consolidate training evaluation results.

• Monitor participant performance and training completion.

• Identify participants who require additional support or follow-up.

• Provide training data and observations to the L&D Supervisor for further evaluation.

6. Trainer & Stakeholder Coordination

• Coordinate training requirements and schedules with internal and external trainers.

• Ensure trainers receive the required participant information, materials, and facilities.

• Coordinate with Operations regarding employee availability and deployment schedules.

• Follow up with relevant stakeholders on pending training requirements.

• Maintain good communication with trainers, participants, HR, and operational teams.

7. Training Quality & Continuous Improvement

• Monitor the quality and smoothness of training implementation.

• Collect feedback from participants and trainers.

• Identify recurring operational issues and propose improvement opportunities.

• Support the L&D Supervisor in improving Training Center processes, SOPs, and workflows.

• Ensure training activities follow established company standards and procedures.